Items are sent out as soon as possible (usually within 1-3 business days) using USPS First Class/Priority Mail or UPS. When ordering a hand set edge please allow an additional 1-3 weeks for shipping, we will try to be in touch to let you know about how long it will take. If backordering products please be advised that it may take 1-3 months to get your products in. If you need expedited shipping please send us a message and we will try to accommodate your timeline. If an item is damaged during shipping let us know within 48 hours of receiving the product so we can file a claim with USPS.
We provide shipping to all 50 states via USPS Ground Advantage/Priority Mail or occasionally via UPS. These options usually allow for delivery within 1-5 days of shipment. International shipping is available for a flat rate of $50 to Canada and $100 to anywhere else. If the cost of shipping (including our added time to fulfill international orders) is considerably less or more then the flat rate we will refund or bill you the remainder (though our flat international rates usually match our shipping cost well). International packages are sent USPS Priority (usually taking 5-10 business days). Express shipping for any package is available upon request for an additional fee.
Lastly, please be advised that we do not take responsibility for any customs issues when delivering internationally.
If you’re unsatisfied with an item you can return it free of charge within 30 days. Items must be unused and in original condition in order to be eligible for return.
If you change your mind and want to cancel an order you made through the site you can do so by emailing us before your order is shipped out. Though, in order to help cover the payment processing fees associated with your order there is a 3% order cancellation fee.