Items are sent out as soon as possible (usually within 1-3 business days) using USPS First Class/Priority Mail or UPS. When ordering a hand set edge please allow an additional 1-2 weeks for shipping, we will try to be in touch to let you know about how long it will take. If backordering products please be advised that it may take 1-3 months to get your products in. If you need expedited shipping please send us a message and we will try to accommodate your timeline. If an item is damaged during shipping let us know within 48 hours of receiving the product so we can file a claim with USPS.
We provide shipping to all 50 states and our website is configured for international shipping to Canada, Australia, Israel, the UK, New Zealand. We’ll also try to provide international shipping to any other destinations upon request. Though, be advised that we do not take responsibility for any customs issues when delivering internationally. Please also note that international shipping is set to a flat average rate. Due to the variable nature of the cost, additional payment to fully cover the delivery may be necessary. We will contact you if this is required.
If you’re unsatisfied with an item you can return it free of charge within 30 days. Items must be unused and in original condition in order to be eligible for return.
If you change your mind and want to cancel an order you made through the site you can do so by emailing us before your order is shipped out. Though, in order to help cover the payment processing fees associated with your order these is a 3% order cancellation fee.